Frequently Asked Questions
Product Information
What ingredients are in your hand sanitiser?
Our hand sanitiser contains alcohol-based formulations that meet all Irish and EU safety standards. We also include moisturizing agents like aloe vera and glycerin to keep your hands soft and protected.
Is it safe for sensitive skin?
Yes! Our formula is designed to be gentle on skin while remaining highly effective. It includes moisturizing agents to prevent dryness, making it suitable for frequent use.
How effective is it?
Our hand sanitiser kills 99.9% of germs and bacteria when used as directed, providing reliable protection for you and your family.
Is it made in Ireland?
Absolutely! All our hand sanitiser products are manufactured right here in Ireland, supporting local jobs and ensuring the highest quality standards.
Ordering & Delivery
Do you offer free delivery?
Yes! We offer free delivery on orders over €30 across Ireland.
How long does delivery take?
Most orders are delivered within 2-3 business days across Ireland.
Can I track my order?
Yes, you'll receive a tracking number via email once your order ships, so you can follow its progress.
Bulk Orders
Do you offer bulk pricing?
Yes! We offer special pricing for businesses, schools, healthcare facilities, and large orders. Contact us for a custom quote.
What sizes are available?
We offer various sizes from convenient pocket-sized bottles to 5-litre refill containers, perfect for homes, offices, and businesses.
Returns & Refunds
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact us for a return or exchange.
How do I return a product?
Contact us at info@handsanitiser.ie and we'll provide return instructions and arrange collection if needed.
Usage
How should I use hand sanitiser?
Apply a generous amount (about a coin-sized portion) to your hands and rub thoroughly for at least 20 seconds, covering all surfaces including between fingers and under nails.
How often should I use it?
Use hand sanitiser whenever soap and water aren't available, especially after touching public surfaces, before eating, or after being in crowded places.
Can children use it?
Yes, but children should use hand sanitiser under adult supervision to ensure proper application and to prevent ingestion.
Still have questions? Contact us at info@handsanitiser.ie or visit our Contact Us page. We're here to help!